Posts Tagged ‘branding’

Why you should bid on brand keywords

Thursday, March 11th, 2010 by Jack Mclaren

Every PPC Manager faces the dilemma of whether or not to bid on your own brand and trademarked terms. Many presume that a searcher will simply click on the natural listing so there is no point in spending money on a PPC listing. But there is more to it…

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Discovering Twitter

Wednesday, July 29th, 2009 by Rachel Kneen

When logging onto my Twitter account this morning I was somewhat surprised by the new look homepage. Completely unexpected but, a welcome change the new clean looking homepage is designed to be user friendly to those not familiar with the site.

If you have ever tried to explain Twitter to a colleague, friend, relative you may have been greeted with an indifferent reaction. Many will often comment that to them it seems pointless why would they want to join when they already have a Facebook page? Twitter has finally taken this into account and redesigned their homepage incorporating these comments in the approach.

In repositioning themselves the new page has the tag line "Share and discover what’s happening right now, anywhere in the world" with a search bar underneath. At the bottom of the page there are a number of popular topics which are categorised into: ‘popular topics right now’, ‘popular topics today’, ‘popular topics this week’, which visitors can click on to see results. Those who do not have a Twitter account are able to click the ‘Sign up now’ button to create their own profile.

We have seen the site morph into a place in which people can share their thoughts with friends, acquaintances and strangers. With the new homepage it is hoped that new visitors will be able to see how engaging Twitter can be and want to take part. By taking this approach Twitter lends itself to the concept of being a "discovery engine" as opposed to pitching itself against the more recognisable search engines or decision engines we have come to rely on.

As Biz Stone comments on the Twitter blog there is still more work to do " The open and timely exchange of information will have a positive impact on the world and Twitter has a role to play". It is stated that they will take on board feedback about the new look and continue to make changes thus giving first time users a better experience. Whether it will help them reach the 1billion users they were striving for is questionable.

Yahoo! Upgrades with a new look

Wednesday, July 22nd, 2009 by Rachel Kneen

Over the past few weeks (and even months) we have heard an awful lot about Google and Microsoft’s Bing! Some may argue that we have in fact neglected the familiar Yahoo! Today though Yahoo! made their own announcement that they are having a re-design of their home page. The page is now to have 3rd party links – what this means to you and me is that we will be able to customise the panel down the left hand side of the pages and we can visit these sites without leaving the Yahoo! homepage.

You can also customise the news section for stories that will be more relevant to your interests. You may also chose to have search queries filtered and only display results from limited sites such as Wikipedia or Amazon. Yahoo! have promised fewer of their own products will be displayed.

The changes were rolled out yesterday in the US and throughout the rest of the international sites during the coming week. The launch has been brought forward some months as it was initially scheduled for later in the year. Could this be the result of the ongoing negotiations between Yahoo and Microsoft over integrating their services?

I doubt very much it will be such a dramatic change as we saw with Bing but I may be pleasantly surprised.

How do people TweetFeel about your brand?

Wednesday, July 15th, 2009 by Rachel Kneen

And they said computers had no feeling? Or so they thought, until the launch of TweetFeel this week. The new service launched by Conversition Strategies uses real time search alongside a sentiment detection algorithm.

Thus the result of such a service is that consumers can search on any term they wish and see what people think of it. TweetFeel gathers all the recent posts relating to the searched term and then decides as to the nature of the post i.e. positive or negative. It then filters the posts into positive, negative feelings and then gives a percentage. It classifies post using terms such as love, rocks, awesome, best for positive responses , then sucks and don’t like for negative responses. TweetFeel also counts happy and sad emoticons.

What better than to try it out for yourself? Here in the office we have strong feelings about Top Gear – love it or hate it (a bit like Marmite !) so a quick search on TweetFeel gave a result of 50 people in favour and 3 that weren’t, positive result of 94%.

However, in the results was the post "Ugh, top gear is good, but it can be just to obviously scripted. Let it be more spontaneous!" was counted as positive though it does have a negative undertone. As Conversition Strategies itself says "100% accuracy is an impossible goal" but this method has given them a higher and more comprehensive level of accuracy compared to similar services which have been previously offered. Whilst tools like this may have an influence on how brands conduct themselves within Social Media it is worthwhile to remember that they are still in their infancy and will need to be used appropriately. We look forward to watching such tools evolve and becoming more utilised in the workplace.

Microsoft Tops UK Superbrands List

Wednesday, July 15th, 2009 by Rachel Kneen

On Monday Google’s co-founders were crowned the most powerful people in today’s media according to the Media Guardian’s 100 2009 list with Microsoft’s Chief Executive at a respectable, yet unremarkable, number 5. Superbrands UK have since published their list of the top 500 Superbrands which shows a triumph for software giant, Microsoft reclaiming its number 1 spot of two years ago as the top consumer brand. Yet Google, last year’s number 1, slips down to number 3.

The Center for Brand Analysis who conducted the research for Superbrands UK were given the following definition of a Superbrand:

"A Superbrand has established the finest reputation in its field. It offers customers significant emotional and/ or tangible advantages over its competitors, which (consciously or sub-consciously) customers want and recognise."

The selected brands were then being judged on quality, reliability and distinction. The poll was made up of a list of 1400 brands with over 2000 people voting. Microsoft, along with Apple (number 9) were the only brands classified under Technology – Computer Hardware and Software to make the top 100!

Google was classified under Internet – Superbrands UK have also highlighted Bebo.com, Confused.com and Moneysupermarket.com as brands to watch in this area.

Whilst this gives Microsoft the upper hand in this battle it certainly does not constitute winning the war. There is also ongoing dispute within search engine market share between Google and Bing, Microsoft’s new decision engine. With Bing still in Beta in the UK it is surely going to take some time before we see any kind of victor.