Before May 26th, you will probably have read or heard about the EU Privacy and E-Commerce Regulations (PECR) or the EU Cookie Law and the impact it could have on the UK’s Internet Industry. 4Ps Marketing have covered the legislation in some detail on their own blog, by guest blogging on eConsultancy and giving a presentation and panel session at the Association of Online Publishers.
For me, the more I thought about the legislation, the more I began to agree with the ICO. Users should be aware that sites can track their behaviour, but is this any different to TFL being able to track a customer as they move across London’s Underground network? In my view, the legislation was about awareness, making people know that their behaviour could be monitored. The £500,000 fine, which the ICO can impose on non-conforming sites, is a means for the ICO to have some teeth if needed, but they have always been clear that this would be a last resort. Again, in my view, this was something that many journalists used to scare both businesses and users. Some also believe that the ICO did an “11th hour u-turn” with implied consent but again this was covered in the AOP session as an option.
So how have UK businesses adapted to the change? What will happen from here? Was it all a storm in a teacup?
It is quite interesting to see how the major eCommerce sites like Tesco, Asda, M&S and John Lewis have tackled the legislation – in my view, some have failed the first test and that is to provide clarity to the user on how they are being tracked and why. The examples below show how some of the UK’s top brands have interpreted and responded to the legislation:
Other sites have been clearer in their implied consent; the BBC, Jamie Oliver and, indeed, 4Ps Marketing’s site all show the user they are using cookies.
Sadly though, the UK Government’s flagship website, Directgov has made no effort to make its site compliant, other than putting a link saying “Cookies” at the top of the site, somewhat misleading to visitors.
So what will happen next? I believe Cookie messages will continue to appear on websites for the foreseeable future but over time will either become integrated into the Web Browser as agreement is reached on a common mechanism for gaining consent or sites may even standardise their implementation. I believe a lot of unnecessary hype was made around the legislation, but it will be interesting to see how the ICO reacts to any complaints it receives.
4Ps isn’t just another SEO agency. To discuss how analytics and data are evolving together in order to keep pace with new developments in technology and digital legislation, give us a call on +44 (0)207 607 5650 for a no-obligation coffee and chat about data, marketing and user experience across all inbound channels.